Why Redwood Classics Apparel Doesn't Offer Refunds or Exchanges: A Commitment to Sustainability


At Redwood Classics Apparel, our dedication to sustainability and conscious consumption guides our policies, including our decision not to offer refunds or exchanges. As a small business, we are acutely aware of the environmental and economic impacts of returns and exchanges.


The retail industry faces significant losses due to inefficiencies in handling returns, estimated at $50 billion annually. This is compounded by over 10 billion unnecessary shipments yearly, leading to avoidable environmental costs. By not accepting returns or exchanges, we aim to reduce this waste and encourage more thoughtful purchasing decisions.


We understand this policy requires our customers to be more deliberate in shopping. That's why we provide detailed sizing charts and comprehensive product descriptions to help you make the right choice the first time. We focus on quality and providing accurate information to minimize the need for returns.


By choosing not to overstock items, we further our commitment to reducing waste. This means that exchanges are often not feasible due to limited inventory. We see this not as a limitation but as a conscious choice to promote sustainability in the fashion industry.


We urge our customers to embrace conscious consumption. This means thinking carefully before purchasing, researching products, and understanding their impact. Each purchase decision plays a part in addressing broader issues like inflation and environmental degradation.


Remember, someone always pays the price for convenience, whether it's the environment, the economy, or our future generations. Join us in making a positive impact!